Privacy policy

Data controller

SmartBnB, org. no. 938 426 163, Tromsø, is the data controller for the data described here.

What we collect

• Name, email address and other contact details you provide in the forms on this site or in the chat.
• Details about your property and what you'd like help with.
• Technical data such as IP address, browser and cookies from the chat service.

How we use it

• To reply to your enquiry and assess whether and how we can help.
• To manage the letting of your property if we enter into an agreement.
• To meet legal obligations, including Norwegian bookkeeping law.

Cookies

This site sets no cookies of its own for tracking or marketing. The chat service Tawk.to sets cookies to keep your conversation open between page views. Using the chat is optional, and you can change your browser settings at any time.

Sharing

We do not share your personal data with third parties without your consent, unless necessary to perform an agreement, comply with legal obligations or protect our rights. The forms on this site are delivered through a third-party form service that forwards the message to us.

Retention

Enquiries are kept while the dialogue is ongoing and deleted no later than twelve months after last contact if no agreement is made. Customer data is kept for the term of the agreement and thereafter as long as bookkeeping law requires.

Your rights

• To access, correct or delete your personal data.
• To withdraw consent to processing.
• To complain to the Norwegian Data Protection Authority (Datatilsynet).

Contact

Questions, or want to exercise your rights? Email info@smartbnb.no or use the contact form on the homepage. We may update this policy when needed.